Musing

A systems-first perspective on how AI exposes organizational maturity, from information architecture to governance and ownership.

How a one-week, zero-budget tweak added full-text search to our benefits portal .

In Empathy Quest, three hours of clustering interview quotes and desk‐research facts exposed a crucial pattern: moms feel PMAD’s impact, but supporters can act first. That insight re-framed our entire concept before a single asset was built.